Returns & Exchanges
We want you to be completely satisfied with your Oclean Polska purchase, which is why we offer a 30-day return policy for all unworn and unwashed fashion items. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Return
Log in to your account and select the items you wish to return from your order history to generate a Return Authorization Number.
Pack the Items
Place the items securely in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier point or local post office.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing